C diff foundation support

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christyn
Regular User
Posts: 48
Joined: Tue Mar 28, 2017 3:06 pm

C diff foundation support

Postby christyn » Tue Jun 13, 2017 9:15 pm

Has anyone called into the Cdiff foundation support conference calls? I have received an email with the phone number and code # but cannot get connected. The link is https://cdifffoundation.org/cdiffsupport/

Healed
Regular User
Posts: 58
Joined: Thu Apr 20, 2017 12:50 pm

Re: C diff foundation support

Postby Healed » Wed Jun 14, 2017 7:36 am

I was able to contact them one time via their main line and talk to a representative for about 5 min but then the call either got disconnected or she hung up on me. So I dialed the number again and left a message. Called 3 more times and left messages. And
Unfortunately, I never got a callback...which makes me question them with a side-eye. Their website appears to be legit..But you would think someone would return a phone call to discuss a serious illness/disease.

roy
Administrator
Posts: 4193
Joined: Sat Aug 02, 2014 1:05 am

Re: C diff foundation support

Postby roy » Wed Jun 14, 2017 9:11 am

I think you have to call at the stated time in the email, I would check that the number you have been supplied is NOT a premium rate number.

christyn
Regular User
Posts: 48
Joined: Tue Mar 28, 2017 3:06 pm

Re: C diff foundation support

Postby christyn » Wed Jun 14, 2017 9:46 am

Healed...I called and left a message 3 days ago and have not received a call back. I am beginning to think the same thing.

Roy...I have tried twice so I am not sure what I would be doing wrong on my side. The first time I called 2 minutes before the time and it said the call would begin when the host arrived then disconnected me after 10 minutes. The second time I called at different times before and after the conference began and still got the same message. I am calling from my cell phone so I would think premium charges should not matter.

Somebody is changing the website because I found it at the end of May and watched for the June dates. Guess it is a challenge to get in touch with that person.

Thanks for the response, just wanted to make sure I was not missing a step somewhere. The topics sound very interesting and helpful. I would love to hear what they have to say.


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